PRIVACY POLICY

Last updated: 28 November 2025

This Privacy Policy explains how ScentLounge24 (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or purchase from our store.

Information We Collect

Personal Information
We may collect:

  • Name

  • Email address

  • Billing & shipping addresses

  • Phone number (optional)

  • Payment information (processed securely by your chosen provider)

We do not store full credit card details.

Device Information
We may collect:

  • IP address

  • Browser type

  • Device type

  • Time zone

  • Pages viewed

  • Cookies and tracking data

How We Use Your Information
We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations & updates

  • Improve store performance

  • Detect and prevent fraud

  • Comply with legal requirements

Sharing Information
We may share information with trusted partners such as:

  • Payment processors

  • Shipping carriers

  • Fraud-prevention tools

  • Analytics services

Cookies
Cookies help improve your shopping experience by remembering preferences and enabling secure checkout.

Data Retention
We keep order information as long as required for legal, tax, and customer-service purposes.

Your Rights
You may request access, correction, or deletion of your personal information.
Contact: admin@thescentlounge24com.com

Changes to This Policy
Updates will be posted on this page.

Contact Us
📩 admin@thescentlounge24com.com